Effective as of: 2026-09-01
Last updated: 2026-09-01
Thank you for using our services. This Privacy Notice explains what personal data Playano Education Ltd. ("we", "us", "our") collects about you and how we use it, as well as the choices you have about your personal data.
This Privacy Notice applies to all Playano Education Ltd. services, websites such as playanoedu.com and related services and properties we control (collectively, the "Services"). We may update this Privacy Notice from time to time by posting a new version on playanoedu.com. If the changes are material, we will notify you by posting a notice in the Services or by other appropriate means. Your use of the Services after the effective date is subject to the new Privacy Notice.
The terms and conditions applicable to our Services are set out in our Terms of Service.
If you have any questions about this Privacy Notice or how we use your data, please contact us at support@playanoedu.com.
For the activities described in this notice, the data controller is Playano Education Ltd.. We do not maintain a public postal address; please contact us by email.
When we operate the Services, we may share your data with partners we work with. Some partners are data controllers independently of us and determine how and why they process your data.
We do not currently offer user accounts, log-in functionality, or paid subscriptions, so we do not collect usernames, passwords, profile information, or payment data.
We use your personal data to:
If you have given consent, we may also use your data for other purposes explained when asking for consent.
Our Services include an AI-powered chatbot. When you send a message to the chatbot, that message is transmitted to OpenAI (our large language model subprocessor) so that OpenAI can generate a response on our behalf. OpenAI may process the content of your chat messages, and potentially associated technical data such as IP address or device information, in accordance with its own privacy policy.
We do not use artificial intelligence for automated decision-making that produces legal or similarly significant effects about you.
We use cookies and similar technologies to operate the Services, remember your preferences, analyze traffic, and deliver relevant marketing. For example, we use Firebase Analytics to understand how visitors use our site, and we store your cookie-consent choices in a cookie named cookie_consent for up to 365 days. For more details, see our Cookie Policy.
We share your personal data only as necessary and with:
playanoassets.s3.ap-east-1.amazonaws.com bucket).Your personal data may be transferred to and processed in countries other than your country of residence. When we do so, we use appropriate safeguards, such as standard contractual clauses or adequacy decisions, to protect your data.
We retain your personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
You can request deletion of your personal data by contacting support@playanoedu.com. We will delete or anonymize your data unless we are required to retain it by law. Because we do not offer user accounts, there is no account to delete.
Depending on your location, you may have the right to:
To exercise these rights, contact us at support@playanoedu.com.
Our Services are not directed to children under 13 (or the applicable age of consent in your territory). If we learn that we have collected personal data from a child without appropriate consent, we will delete it.
We may update this Privacy Notice from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this notice periodically.