Cookie Policy — Playano Education Ltd.

Effective as of: 2026-09-01
Last updated: 2026-09-01

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, understand how you use the site, and deliver relevant content.

We also use similar technologies such as local storage and pixels for the same purposes.

How we use cookies

We use cookies for the following purposes:

1. Necessary cookies

These cookies are essential for the Services to function. They enable core features such as loading the site, applying your cookie preferences, and security. You cannot disable necessary cookies through our cookie banner. The Services do not currently use account login or session cookies because we do not offer user accounts.

2. Personalization cookies

These cookies remember your preferences and settings, such as language, theme, or display options, to provide a more personalized experience.

3. Analytics cookies

These cookies help us understand how visitors interact with our Services. We use this information to improve performance, fix issues, and optimize user experience. Analytics data is typically aggregated and anonymized.

4. Marketing cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of marketing campaigns. They may be set by us or by third-party advertising partners.

Third-party cookies

Some cookies on our Services are placed by third parties. The specific third parties we use are:

  • Firebase Analytics (Google) — statistics/analytics cookies that help us understand how visitors use the site.
  • OpenAI — processes chatbot messages and content you submit through the chatbot to generate responses.
  • Zoho — legacy/inactive email-sending backend. It is not currently used to send emails from the live site, but may be referenced in our backend functions.

We do not currently use advertising partners, authentication providers, or payment processors, so no cookies are set for those purposes. Third-party cookies are subject to the respective privacy policies of those providers.

Managing your cookie preferences

When you first visit our Services, you will see a cookie banner allowing you to manage your preferences. You can:

  • Accept all cookies.
  • Reject non-essential cookies.
  • Customize which categories you accept.

You can update your preferences at any time by clicking the "Cookie Settings" link in the footer or by clearing your browser cookies and revisiting the site.

How to manage cookies in your browser

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies.
  • Delete existing cookies.
  • Receive a warning before a cookie is stored.

Please note that disabling cookies may affect the functionality of our Services.

Contact us

If you have any questions about this Cookie Policy, please contact us at support@playanoedu.com.